This page intends to provide players with some of the most commonly asked questions in the game. If you have a question that is not answered on this page, please feel free to ask your question in the comments section below or post it in the forums.
Q: How do I get Crystals?
A: Besides in-app purchases, Crystals may be obtained through a variety of ways. They can be found from monster drops in all areas of the game, including PVP (player vs. player) and PVE (player vs. environment) areas of the game. Defeating Rivals in Arena will also award players with small amounts. Additionally, they are also awarded by completing Daily Missions, weekly rewards from the Arena, and when you finish the campaign you can get crystals from the World Boss. It is also possible to get crystals from the Temple of Wishes.
Q: What are guilds for?
A: Group discussion with other guild members and Guild Wars. You can earn Guild Points through them which you can spend in the guild shop to buy cool things like 4 star max. rainbowmons, mystic scrolls, mystic scrolls of a certain element (except light or dark) or summoning pieces.
Q: How do I change my in-game language?
A: The game's language settings are the same as your device. Simply change the language on your device, and the game's language settings should update to reflect the change.
Q: What is a HIVE account, and what are the benefits of setting one up?
A: A HIVE account is a personalized account which lets you save game data related to Com2uS' games directly on their servers. This ensures that you never lose your data, even if you wipe your device. This also lets you play on your account on different devices, although not at the same time.
Q: How do I set up a HIVE account?
A: This can be done several ways. You can either register using a personalized email and password, or you can link your Facebook or Google account directly to HIVE. This can all be accomplished by pressing your profile pic in the top left corner of the game, pressing "Transfer account", and selecting one of the options.
Q: Do I need an internet connection to play Summoners War?
A: Yes. This can be done through a 3G/4G/LTE network, or through WiFi.
Q: What are friends for?
A: Befriending another player allows you to use their leader monster in battle in both Dungeons and Scenario areas, although not in Arena. You can also gift social points to each friend, which will reward you with social points also. On top of this if you find a Secret Dungeon your friends can gain access to it, and vice versa.
Q: How often can I use a friend's monsters?
A: Each friend's monsters can be used 10 times a day. You can use monsters from other friends, but you can use them for a total of 50 times per day.
Q: How do I fight a friend?
If you and your friend are both online and over level 35, you can enter the World Arena and challenge them in a Goodwill Battle.
Q: I've encountered a bug and/or technical issue? What should I do?
A: Please contact Com2uS directly for any technical issues. This can be done on their official forums over here.
Q: I've heard that hacks can be used in the game. What are they, and how do I use them?
A: Hacks are a violation of Com2uS' Terms of Use, and using them will get you banned. As well, anyone giving out links to hacks is a liar, and is only trying to scam you, so don't visit any of those sites. Besides, if anyone did find hacks, you think they would tell you?
Q: Why won't the "use repeat battle through the gateway" notification go away?
Q: I've got monster X. Is it any good?
A: Any monster can be useful in certain circumstances, so there aren't really any monsters you can say are "no good". That being said, certain monsters are considered more highly by the community because they fulfill multiple roles and/or excel at certain areas. See our Community Resources page for more information on these monsters. If you can afford the time, try and experiment with each monster, and see where it might be useful.
Q: What are the best runes for monster X?
A: There is no best rune setup for any monster. Rune build is one of the main strategic elements in the game. It all depends on player strategy and monster role in a team, as well as circumstances. For Rune suggestions, please use individual monster pages. The list of all monsters can be found here.
Q: Where can I get monster X?
A: Please refer to this page for a complete list of ways to get monsters. In general, you can get a 4/5-Star monster by using a Mystical Scroll or Mystical Summon, although the odds are extremely small.
Q: Where can I get light or dark monsters?
A: There are several ways. The first way is through a Scroll of Light & Darkness, which can be found in Faimon Volcano after completing it on normal for the first time, from beating the tenth stage in Dragon's Lair and Giant's Keep (very difficult), and through in-app purchases when certain specials appear. The second way is through Secret Dungeons that appear when the Hall of Light and Hall of Dark on active. The third way is through the Temple of Wishes.
Q: What are the best elements?
A: All of the elements have great monsters in them, so there isn't any clear favorite. Of course, in battle, all of the elements have an advantage over another, and a weakness against another. Fire is weak against Water, Water is weak against Wind, and Wind is weak against Fire. Light and Dark are weak against each other, and neutral against the other three.
Q: What is awakening and evolution, and what is the difference?
A: Awakening is the process of using special "Essences" of the same element of the monster, in order to give it a boost to stats, possibly new or improved skills, and a new look. Evolution is the process of sacrificing monsters of the same grade/star rating, in order to improve the grade of the current monster, raising it by one star. An number of monsters, equal to the number of stars of the monster is needed to evolve it. Please see each respective page for more details.
Q: Should I evolve or awaken my monster first?
A: Either way is fine, and won't affect the overall strength of the monster at the end. However, it is highly advisable that you awaken a monster if you have the materials at hand, as this will benefit you immediately this way, since evolution tends to take longer. That said, it doesn't matter which you do first.
Q: How do I change my main monster?
On your island, click on the monsters icon in the bottom right. Choose a monster you wish to make as your main monster, also known as representative monster (rep monster for short). Once you have chosen your intended monster, click on the settings icon on the stats window. The settings icon is indicated by a cogwheel. When a pop-up window appears, tick the "Set Rep Monster" option.
Q: How do I evolve monsters?
A: To evolve a monster, you need to sacrifice as many monsters as the monster's grade is. For example, if the monster you want to evolve is ★★★, you will then need 3★★★ monsters as evolution material. The monsters that are used to be evolved do not have to be at MAX Level. .